Alerts Management

Overview

The Alerts Management interface provides comprehensive control over security alerts generated by Oju monitoring. Users can filter, view, update alert status, and send email notifications to relevant stakeholders.

Alert Interface

Main Components

Alerts Histories Table

  • ID - Unique alert identifier

  • Date - Alert detection timestamp

  • Entity - Affected organization

  • Platform URL - Monitored website/platform

  • Alert Type - Category of security issue

  • Status - Current processing state

  • Action - Available operations

Alert Status Management

Status Workflow

New → In Progress → Resolved
  ↓
False Positive

Changing Alert Status

Process:

  1. Locate alert in the table

  2. Click status dropdown (currently shows "New", "In Progress", etc.)

  3. Select new status from available options

  4. Status updates automatically with system logging

Validation:

  • Only status field can be modified

  • Status must be different from current value

  • Changes are logged for audit trail

alerts dashboard
Figure 1. Alerts dashboard

Email Notifications

Email Template System

Automatic Template Generation:

  • Alert-specific content generated automatically

  • Includes alert type, affected platform, and technical details

  • Message body contains formatted alert information

Recipient Management

Focal Points Selection:

  • Only active focal points from the affected entity are available

  • Primary recipient must be a focal point of the entity

  • CC/BCC can include other focal points or system users

  • Email validation ensures recipient authenticity

Email Composition:

  1. Click email icon for the alert

  2. Select recipients from available focal points

  3. Review pre-generated subject and message

  4. Add CC/BCC recipients if needed

  5. Attach files if required (max 1MB per file)

  6. Send notification

email notification
Figure 2. Email notification

The Alerts Management interface provides comprehensive control over security incident response, enabling efficient alert processing, stakeholder communication, and incident tracking across monitored organizations.